Premium Email Support

Premium Email Support is provided to deal with Premium users questions and problems

    Premium Email Support

    Premium Email Support is provided to deal with CF7 Skins Add-on users questions and problems. If you've bought a CF7 Skins Add-on, it comes with a whole year of free updates and support.

     

    We will check that you have an active licence before answering your questions. If your licence has expired, you can renew it from your Account. New licences can be purchased from the Pricing section.

    Your Details


    You'll get better, quicker support if your follow these Guidelines.

    Your Question or Comment
    2. This helps us to understand better your question or comment.
    3. (* 120 characters remaining)
    4. Give a brief overall description of your issue (max.120 characters) - see Guidelines.
    6. Read these Guidelines on how to ask a great question.

    7.  

    9. To examine problems we generally need a link where we can see your Contact Form 7 form - see Guidelines.

    10.  

    12. Sending a screenshot of what's wrong can help us to help you.

     

    We try to respond to all questions initially within 24 hours.

    * Required

    This form is made with CF7 Skins


    Notes:

    1. We will check that you have an active licence before answering your questions. You can find your current licenses in your Account. If your licence has expired, you can renew it from your Account. New licences can be purchased from the Pricing section.
    2. You will generally need to supply a link to your Contact Form 7 form, that we can access, before we are able to provide you with support.
    3. We are only able to provide support for the latest version of WordPress, Contact Form 7 and CF7 Skins. We may ask you to upgrade all of these to their latest versions before we are able to assist you.
    4. We may require you to temporarily disable your WP Theme and other plugins, which are installed alongside our plugin, to help us investigate your problem.
    5. We don’t answer questions that are primarily about Contact Form 7 or WordPress rather than CF7 Skins – instead we will direct you to the WordPress Support forum for assistance.
    6. In some cases we may ask you to provide WordPress Admin and/or FTP access to your website to help resolve your problem. We recommend you give us unique WP-admin and FTP account credentials which can be removed after your issue has been investigated.
    7. See our Support Policy for more details on what we can and can not support you with.

    Your feedback is important for us

    We believe the ongoing success of CF7 Skins is founded on continual improvement of our plugins based on feedback from users.

    Please help us to improve our plugins by offering bug reports, feature requests and any other feedback you have. Every single feedback is put through our system for collecting, organizing and processing feedback.

    Research shows that for every customer that bothers to complain, another 26 customers have the same problem, yet remain silent.

    Please be that precious 1 in 26 of our customers that helps make CF7 Skins better.

      Name

      Email (required)

      Type of Feedback (required)

      Feedback

      As a small thank-you we offer a 1 month* extension to your current license period to all accepted feedback suggestions and confirmed bugs.

      Add your Testimonial to those listed

      If CF7 Skins has helped you, we would really appreciate if you could help us by telling others about your experience.

        Your Name

        Your Email (required)

        Your Position/Title

        Your Testimonial

        As a small thank-you we offer a 3 month* extension to your current license period to all published Testimonials.

        * Period subject to change without notification.