Email Support - CF7 Skins

Premium Email Support

Premium Email Support is provided to deal with CF7 Skins Add-on users questions and problems. If you've bought a CF7 Skins Add-on, it comes with a whole year of free updates and support.

We will check that you have an active licence before answering your questions. If your licence has expired, you can renew it from your Account. New licences can be purchased from the Pricing section.

Your Details

Name
Email (required) *

You'll get better, quicker support if your follow these Guidelines.

Your Question or Comment

Type of Question/Comment
This helps us to understand better your question or comment.
Summary (required) * (* 120 characters remaining)
Give a brief overall description of your issue (max.120 characters) - see Guidelines.
Question
Read these Guidelines on how to ask a great question.
Link to your form
To examine problems we generally need a link where we can see your Contact Form 7 form - see Guidelines.
Include a screenshot (File Formats: gif, png, jpg, jpeg - 1 Mb max. - optional)
Sending a screenshot of what's wrong can help us to help you.

We try to respond to all questions initially within 24 hours.

Sign me up to receive regular emails about using CF7 Skins and Contact Form 7 more effectively.

* Required

This form is made with CF7 Skins

94300

Notes:

We will check that you have an active licence before answering your questions. You can find your current licenses in your Account. If your licence has expired, you can renew it from your Account. New licences can be purchased from the Pricing section.
You will generally need to supply a link to your Contact Form 7 form, that we can access, before we are able to provide you with support.
We are only able to provide support for the latest version of WordPress, Contact Form 7 and CF7 Skins. We may ask you to upgrade all of these to their latest versions before we are able to assist you.
We may require you to temporarily disable your WP Theme and other plugins, which are installed alongside our plugin, to help us investigate your problem.
We don’t answer questions that are primarily about Contact Form 7 or WordPress rather than CF7 Skins – instead we will direct you to the WordPress Support forum for assistance.
In some cases we may ask you to provide WordPress Admin and/or FTP access to your website to help resolve your problem. We recommend you give us unique WP-admin and FTP account credentials which can be removed after your issue has been investigated.
See our Support Policy for more details on what we can and can not support you with.

Your feedback is important for us

We believe the ongoing success of CF7 Skins is founded on continual improvement of our plugins based on feedback from users.

Please help us to improve our plugins by offering bug reports, feature requests and any other feedback you have. Every single feedback is put through our system for collecting, organizing and processing feedback.

Research shows that for every customer that bothers to complain, another 26 customers have the same problem, yet remain silent.

Please be that precious 1 in 26 of our customers that helps make CF7 Skins better.

As a small thank-you we offer a 1 month* extension to your current license period to all accepted feedback suggestions and confirmed bugs.

Add your Testimonial to those listed

If CF7 Skins has helped you, we would really appreciate if you could help us by telling others about your experience.

As a small thank-you we offer a 3 month* extension to your current license period to all published Testimonials.

* Period subject to change without notification.

CF7 Skins has proven to be one of the best and easiest to use WordPress plugins, which greatly enhances the functionality and user friendliness of Contact Form 7. I can’t rave enough about this plugin!

And the technical support for CF7 Skins is fantastic! I had a minor issue integrating CF7 Skins with Ubermenu and the CF7 Skins support team did an incredible job resolving this matter within a few hours.

I strongly recommend CF7 Skins to any WordPress site developer who wants to give their contact forms an amazing professional appearance and superior functionality!

Michael SheldonWebmaster, Township of Belleville, NJ